Monitoring & Maintenance

Relax. Livewire’s got you covered.

With Livewire’s real-time monitoring and maintenance services you’ll never need to worry about the status of your self-service applications. We provide real-time 24/7 monitoring of all devices on the network to ensure everything is running smoothly. From diagnosing hardware issues to knowing when to replenish printer supplies, Livewire is always on the job.

Monitoring and Maintenance At-A-Glance

• All devices on the network are monitored 24/7
• Automatic E-mail notification of potential problems (out-of-paper, printer jam, etc.)
• Simultaneous alerts sent to associates and technical support personnel
• Flexible maintenance programs and packages for every need (pay as you go, fixed fees, etc.)
• Nation-wide support network

Advantages

• Improved reliability and availability of devices
• Detect, diagnose and remedy potential faults or failures often times before they occur
• Lower operational, training and maintenance costs

Want more information on your application? Try our Web-based reporting service. Request a demonstration or Contact Us with your questions.